Privacy Policy for Daravault’s Mobile App
Introduction
Effective from April 1, 2024, this Privacy Policy ("Policy") describes how Daravault, Inc.
("Daravault," "we," "us," or "our '') collects, uses, and discloses your personal
information when you use our mobile application ("App"). This Policy applies solely to
the Patient Mobile App and does not cover any other Daravault products or services.
Information We Collect
We may collect the following types of information when you use the App:
- Personal Information: This includes information that can be used to identify
you, such as your name, email address, phone number, date of birth, gender,
and address.
-
Medical Information: This includes information about your health and medical
history, such as diagnoses, medications, allergies, and treatment records.
- Technical Information: This includes information about your device and how
you use the App, such as your device type, operating system, IP address, and
browsing history within the App.
How We Collect Information
We collect information from you in a variety of ways when you use the App, including:
- Information you provide directly: You may provide us with personal and
medical information when you create an account, schedule appointments, or
communicate with healthcare providers through the App.
- Information collected automatically: We may automatically collect technical
information about your device and how you use the App.
How We Use Your Information
We use your information for the following purposes:
- To provide and improve the App.
- To facilitate communication between you and your healthcare providers.
- To schedule and manage your virtual consultations.
- To process payments for your consultations (if applicable).
- To send you important information about the App, such as appointment
reminders and updates.
- To personalize your experience with the App.
- To comply with legal and regulatory requirements.
How We Share Your Information
We may share your information with the following third parties:
- Your Healthcare Providers: We will share your medical information with your
healthcare providers who use the Daravault platform to deliver virtual
consultations.
- Third-Party Service Providers: We may share your information with third-party
service providers who help us operate the App and provide our services. These
1service providers are contractually obligated to keep your information confidential
and secure.
- Law Enforcement and Regulatory Authorities: We may share your information
with law enforcement or regulatory authorities if required by law or in the good
faith belief that such disclosure is necessary to protect our rights, the rights of
others, or the public safety.
Your Choices
You have certain choices regarding your information:
- Accessing your information: You can access and update your personal
information through the App settings.
- Deleting your information: You can request to delete your information by
contacting us at info@daravault.com
- Opting out of communications: You can opt out of receiving marketing
communications from us by following the unsubscribe instructions in the
communication.
Data Security
We take reasonable steps to protect your information from unauthorized access,
disclosure, alteration, or destruction. However, no internet or electronic storage system
is 100% secure. We cannot guarantee the security of your information.
Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect
personal information from children under 13. If you are a parent or guardian and you
believe that your child has provided us with personal information, please contact us at
info@daravault.com
International Transfers
Your information may be transferred to and processed in countries other than your own,
where data protection laws may be different from those in your country. We will take
steps to ensure that your information is treated securely and in accordance with this
Policy wherever it is located.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes
by posting the new Privacy Policy on the App.
Contact Us
If you have any questions about this Privacy Policy, please contact us at
info@daravault.com